【Notice to all customers】
If you are sending international mail for the first time, please refer to the Beginner's Guide.
If necessary, please refer to International Mail FAQ, My Page FAQ and HS codes and sub codes list.

・Notes on the destination
CANADA : For EMS, please select "EMS (Goods)" when sending documents.
HONG KONG and MACAO : Please select "HONG KONG" or "MACAO" instead of "CHINA" for the delivery address, as the postal service entity is different from that of Mainland China.

・Sending HS Codes to EU Member States and Other Countries
In response to a request from the customs authorities of destination, it is recommended that HS codes and other information on the contents be sent via electronic advanced data (EAD) when sending mailing items that contain goods. Not sending EAD may result in delay or return of items. For details, please click here.

・For customers who do not have an address in Japan
If you wish to include an overseas address in the sender's address field, please enter the address of your stay in Japan,
print the label, then cross out that address with a double line and write the overseas address by hand.


【Notice to Businesses】
・International Mail Shipping using the IOSS System (JP Language Only)